99.9% Uptime Commitment

Our Speed. Your Success.

 

There’s one thing you probably care about the most when it comes to hosting. Reliability. If your site is down, your visitors can’t purchase from you. They can’t find your contact information. They can’t read your new blog post. The bottom line is downtime means lost opportunity. We get it. Our 24/7/365 support staff with expert system admins keep your server running at its peak. We use industry best practices, the best data centers and ensure your server has the latest security patches. That's why we can commit to your site being up over 99.9% of the time.

 

What Our Customers Say About Our Uptime

Keeping your websites online is very important to us. Here are some customers sharing their experiences with outages and out uptime commitments.

“The customer service at A2 Hosting is amazing. Whenever I have a question, I can find the answer within minutes. The experience has always been pleasant and I can't recall a time when my server was down or had a problem. My website has always been up and running even in the middle of an outage, something none of my other competitors can do.”

Jairo A. December 29, 2021

“I'm glad that we finally moved to A2hosting from our previous hosting company. Easy migration coupled with great tech support made us realise that we had made the right choice. Reliability and server uptime is key to our business as we are dependent on real-time transactions. A2hosting delivers!”

Zarm December 25, 2021

“I think the most important thing in any hosting provider is their support system and being A2 hosting customer for the last three years, I must say I have never been dissapointed and received support 99.99% just like Uptime of the A2hosting server. I am glad that I made a good decision by choosing A2hosting. Thanks!!”

Ajay M. November 16, 2021

“I selected A2 Hosting because I wanted to use a DadaBIK database, and A2 Hosting provided the support software that made it easy to install DadaBIK. And the price was very good. Our website has been running without any problems for the past six months.”

Michael D. October 30, 2021

“You guys helped me migrate a Drupal site off a host who gave us a few days before completely shutting down. We couldn't have done it without you. Our site is up and running just fine now.”

Tracy W. September 16, 2021

“My website crashed & A2 got in up and running right away. Best IT on the planet.”

William C. August 24, 2021

“A2 was extremely helpful getting my domain to my host and my website is back up and running.”

Bill C. - A2 Hosting April 28, 2021

“All went well with upgrade. Personell were efficient and curtious. The upgrade made my site a lot faster. My hat is off to A2 hosting for providing the best uptime of any past provider. Thank you and keep up the good work!”

Gerald B. April 15, 2021

“I'm using your Turbo Boost Web Hosting and at this point I'm very satisfied with it. Although I use a really big database, my app is running fast, and I'm sure it is leaving a good impression to the users and, I hope, future customers.”

Alvaro S. March 28, 2021

“A2 Hosting has everything you need to get your website up and running smoothly and at a reasonable cost.”

Mike March 27, 2021

99.9% Uptime Commitment Details

Here are more details regarding A2 Hosting's 99.9% Uptime Commitment:

We are not responsible for outages or circumstances beyond our control that hinder access to your site or server such as the following:

  • Network conditions across the internet (outside of our network), such as between your ISP and our data center
  • DDoS or other attacks on our servers
  • Problems with Your ISP's network
  • Browser or DNS caching issues

Occasionally, servers and related hardware need to be brought down for routine maintenance and upgrades to ensure that our network is secure and performing optimally. We do our best to keep such incidents to a minimum and we will attempt to give you advance notice of any scheduled maintenance. These scheduled service outages do not qualify for the uptime commitment. Please see our Server Maintenance Policy for more information.

This commitment is applicable for any unscheduled downtime of your website for more than 0.1% of the total time per month. We will provide a service credit in the amount of 5% of paid fee for the month, for every hour that your website is unreachable due to an internal network or equipment failure. Downtime must be confirmed by a staff member of our support team. Maximum service credit given will be for the full amount paid for the month of outage, excluding any paid fees for additional services. Submit a ticket to request a credit.

 

Industry Best Solutions - A2 Hosting

Our goal isn't to win awards. Our goal is to offer the best web host solutions that are both blazing fast and ultra-reliable. Even so, we're still extremely proud of our team's accomplishments! Since our launch in 2003, their hard work has helped us earn recognition and accolades as the top hosting provider in the industry. 

  • Web Hosting Leader Summer 2021 Award | A2 Hosting
  • Digital.com Best Web Hosting 2020 Award Badge | A2 Hosting
  • HostingAdvice Developers' Choice Award Badge | A2 Hosting
  • HostingFacts.com Fastest Hosting Award | A2 Hosting
  • PCMag.com Editors' Choice Award Bade | A2 Hosting
   

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